"Hello Everyone, Apple released the latest version of El Capitan this morning (10.11.1), please ensure that you are running the latest version of Office (15.15) and El Capitan (10.11.1)," wrote Faisal Jeelani, a member of the Outlook for Mac team, on one thread today. Today, a pair of Microsoft product managers simply urged users to update El Capitan to 10.11.1, without admitting blame or pointing fingers. As time went on, however, Microsoft pointed to Apple as responsible, saying last week - after releasing an update to Office for Mac 2016 - that, "We are actively working with Apple to ensure resolution with the next update of OS X 10.11 El Capitan." The only way some were able to again run Office was to reboot their Macs, while scores reported losing hours' worth of work.Ĭomputerworld staffers running Office 2016 for Mac on El Capitan-powered Macs were affected by the constant crashes as well.Īlthough most users blamed Microsoft for the screw-up, neither Microsoft nor Apple acknowledged fault.
:max_bytes(150000):strip_icc()/ElCapitanInstallProgress-57c43aad5f9b5855e58b181d.jpg "macos el capitan")
In a very active, very long discussion thread on Microsoft's support site, users said that Outlook would regularly crash on El Capitan, that its fall would take down other Office applications, or that the latter would lock up, cause Outlook to crash. But reports of trouble running Excel, OneNote, Outlook and PowerPoint on the new OS X began in mid summer, just a day after Microsoft shipped the suite and Apple issued the first public beta of 10.11. Microsoft has taken a shellacking on its Office 2016 for Mac support discussion forum since Sept. But the changes to El Capitan related to Office 2016 for Mac were what users of the suite have been waiting for.
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